Shipping policy
Last updated: August 31, 2026
At Baskel, we are committed to providing a reliable and straightforward shipping experience. Please review the following information regarding order processing, delivery times, shipping options, and tracking.
Order Processing
Orders are generally processed and prepared for shipment within 2–3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays will be processed on the next available business day.
During periods of increased order volume, processing may occasionally take longer than usual. We appreciate your patience and understanding.
Delivery Time
The estimated delivery time is approximately 30–45 business days after the order has been shipped.
Delivery times may vary depending on the destination, local carrier operations, and other circumstances affecting transportation. The stated delivery timeframe is an estimate and is not a guaranteed delivery date.
Shipping Delays
In some circumstances, delivery or shipment processing may be affected by factors outside of our control, including:
- Severe weather conditions
- Natural disasters
- Transportation disruptions
- Carrier-related delays
- Other unforeseen circumstances
If severe weather or other unstable conditions affect shipping operations, the shipment will proceed once the relevant conditions have been resolved and transportation services are able to resume.
Shipping Rates
Shipping fees and free shipping conditions may vary depending on your country or region.
The shipping options available for your location, including any applicable free shipping threshold, will be displayed during checkout before you complete your payment.
Order Tracking
Once your order has been shipped, a tracking number will be generated and provided with your shipping information.
Please allow some time for the carrier's tracking system to update after the shipment has been dispatched.
Lost Packages
If you believe your package has been lost during transit or your order has not arrived within the expected delivery timeframe, please contact us at:
Please include your order information when contacting us so that we can review the shipment and assist with the matter.
Address Information
Please make sure that the shipping information provided at checkout is complete and accurate. Incorrect or incomplete delivery information may result in delays or difficulties with delivery.
If you notice an error in your shipping information after placing an order, please contact us as soon as possible.
Contact Information
For questions regarding this Shipping Policy, order processing, delivery, or shipping issues, please contact:
Store Name: Baskel
Legal Representative: danielle denney
Email: tourayzwhatnot@outlook.com
Business Address:
515 Water Street
Sioux City, IA 51103
United States